Institutional Information
Transparency, Compliance & Institutional Integrity
We believe that consumer protection and institutional transparency are not obstacles to mission — they are expressions of it. Every policy, disclosure, and standard here reflects our commitment to honest, ethical operation.
Our Commitment
Consumer Protection Is a Core Institutional Value
I AM University is a new institution. We are honest about that. We are not yet accredited, we do not yet offer degree programs, and we are in the foundational phase of building toward a much larger vision. We believe every prospective student deserves to know exactly what they are enrolling in — what it is, and what it is not.
The pages in this section exist because we take our obligations to students, regulators, and the public seriously. Consumer disclosures are not fine print buried in a footnote — they are prominently featured, plainly written, and designed to be genuinely understood.
Our policies reflect real institutional standards. They are not boilerplate. They are the commitments we make to every student who entrusts us with their time, their tuition dollars, and their educational journey.
We encourage every prospective student to read the Consumer Disclosures page before making any enrollment decision. An informed student is the best kind of student.
Radical Transparency
We disclose our accreditation status, program limitations, and institutional phase prominently — not buried, not minimized.
Plain Language
Our policies are written to be understood by real people, not just lawyers. If a policy is unclear, we consider that a failure.
Accessible Grievance Process
Every student has the right to be heard. Our complaint process is formal, documented, and protected by a non-retaliation policy.
Fair Financial Policies
Our refund schedule is clear, published, and applied consistently. We do not make it difficult to understand what you are paying for.
Data Privacy
We handle student information with care, comply with applicable privacy law, and do not sell your personal data.
Policies & Disclosures
Institutional Information Index
Every institutional policy, required disclosure, and community standard is accessible here. These pages are reviewed and updated on an ongoing basis.
Required
Consumer Disclosures
Required disclosures about our institutional status, program limitations, accreditation standing, and consumer rights. Every prospective student should read this page.
Data & Privacy
Privacy Policy
How we collect, use, store, and protect your personal information, including FERPA compliance and your rights as a student or prospective student.
Legal
Terms of Use
The terms and conditions governing your use of our website, platform, and educational services, including enrollment, payment, and intellectual property.
Inclusion
Accessibility
Our commitment to accessible education for all students, including WCAG 2.1 AA compliance, accommodation procedures, and assistive technology support.
Student Rights
Student Complaint Policy
The formal process for raising grievances, filing complaints, and appealing institutional decisions, including non-retaliation protections and external resources.
Enrollment & Finance
Refund Policy
Clear, transparent refund and cancellation terms, including our refund schedule, how to request a refund, processing timelines, and applicable exceptions.
Academic Standards
Academic Integrity
Our standards for honest academic work, including policies on plagiarism, AI tool use, misconduct definitions, and the process for handling violations.
Community Standards
Code of Conduct
The behavioral expectations, community values, and disciplinary framework that govern how all members of the I AM University community interact and engage.