Your Privacy Matters to Us

Section 1

Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Submit an inquiry or request information about our programs
• Complete an application for admission
• Enroll in a course or program
• Create a student account on our learning platform
• Contact our admissions, student services, or support teams
• Subscribe to our communications or newsletter
• Participate in surveys, assessments, or feedback requests
• Make a payment or complete a financial transaction

The types of information collected in these contexts may include: full name, email address, phone number, mailing address, date of birth, educational history, professional background, payment information (processed securely through third-party payment processors), and communications you send to us.

1.2 Information Collected Automatically

When you visit our website or use our platform, we and our technology partners may automatically collect certain technical and usage information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URLs (how you arrived at our site)
• Device identifiers and device type
• Cookies and similar tracking technologies (see Section 6)

1.3 Academic and Student Records

Once enrolled, we maintain educational records, including course enrollment data, assignment submissions, assessment scores, completion records, and institutional communications. These records are protected under our FERPA compliance practices (see Section 8).

Section 2

How We Use Your Information

We use the information we collect for legitimate educational and operational purposes, including:

• Processing applications and enrollment: Reviewing admissions applications, communicating decisions, and completing enrollment.
• Delivering educational services: Providing access to courses, learning materials, assessments, academic support, and student services.
• Institutional communications: Sending important information about your enrollment, program updates, policy changes, and institutional news.
• Marketing and outreach: With appropriate consent, sending information about programs, events, and opportunities. You may opt out of marketing communications at any time.
• Payment processing: Facilitating tuition payments, issuing receipts, and managing financial records.
• Institutional research and improvement: Analyzing aggregate data to improve our programs, website, and student experience.
• Legal and compliance obligations: Fulfilling legal obligations, enforcing our policies, and protecting the rights and safety of our institution and community.

Section 3

Information Sharing & Disclosure

I AM University does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Section 4

Data Security

We implement reasonable and appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Secure data transmission using industry-standard encryption (SSL/TLS)
• Access controls limiting personal data access to authorized personnel who have a legitimate need
• Regular review of our data collection and storage practices
• Third-party payment processing with PCI-DSS compliant providers — we do not store complete payment card numbers on our systems

While we are committed to protecting your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that creates a risk to your rights and freedoms, we will notify affected individuals in accordance with applicable law.

Section 5

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain accurate business and academic records, comply with legal obligations, resolve disputes, and enforce our agreements.

Student educational records are retained in accordance with applicable educational records laws and institutional records management policies. Applicant information is generally retained for a period not to exceed three years following the application date, unless the applicant enrolls.

Marketing communication preferences and related data are retained until you unsubscribe or request deletion. Website analytics data is retained in aggregate or anonymized form.

Section 6

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage patterns, and improve the user experience. Cookies are small text files stored on your device when you visit a website.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Section 7

Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to our legal retention obligations and legitimate institutional interests.
• Opt-Out of Marketing: The right to unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Data Portability: Where applicable, the right to receive your personal data in a portable format.
• Complaints: The right to lodge a complaint with an applicable data protection authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information in Section 9. We will respond to your request within 30 days. We may need to verify your identity before fulfilling a request.

Section 8

FERPA Compliance

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records. As an educational institution, I AM University is committed to compliance with FERPA principles in the handling of student education records.

In accordance with FERPA principles, enrolled students have the right to:

• Inspect and review their education records maintained by the institution
• Request amendment of records they believe are inaccurate, misleading, or violate their privacy rights
• Provide written consent before the institution discloses personally identifiable information from education records, except to the extent FERPA authorizes disclosure without consent
• File a complaint with the U.S. Department of Education concerning alleged failures to comply with FERPA requirements

Please note that FERPA applicability may vary based on the institution's receipt of federal funding. Students with questions about FERPA and their educational records should contact our student services office.

Section 9

Children's Privacy

Our programs and website are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us immediately.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or institutional operations. When we make material changes, we will update the "Last Updated" date at the top of this page and notify enrolled students via email or platform notification.

We encourage you to review this policy periodically. Your continued use of our website or services after changes to this policy are posted constitutes your acceptance of the updated policy.

Section 11

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: