Student Resources
Everything You Need to Succeed
We built our resource infrastructure around a simple conviction: students who are well-supported learn better, grow more, and serve others more effectively. Everything here exists to help you do exactly that.
Our Support Commitment
Support That Takes You Seriously
Enrolling in an online educational program requires trust. You are investing time, money, and energy — and you are trusting us to provide an environment where that investment pays off. We do not take that trust lightly.
Our student resources are designed for real people with real lives — working professionals who are squeezing learning into margins, parents who are studying after the kids are in bed, entrepreneurs who are building something while they are still learning. We know your time is limited, and we are committed to making sure you can access what you need quickly, without friction, and without bureaucratic obstacles.
From digital library access to academic writing support, from technical help to student success coaching, every resource we offer is selected because it directly supports your ability to learn, grow, and complete your program with excellence.
Library Access
Included With Enrollment
All enrolled students receive access to the digital library for the duration of their active program
Academic Support
Available Throughout
Writing, research, and academic coaching support is available from week one through program completion
Technical Support
Multi-Channel
Contact technical support by email, phone, or through the in-platform support portal — whichever is most convenient
Response Time
Within 1–2 Business Days
Support inquiries are acknowledged promptly and resolved as quickly as possible — we do not leave students waiting
What's Available
Six Resource Areas to Support Your Learning
These six resource areas are available to all enrolled I AM University students. Each one is designed to address a different dimension of the support you need to thrive.
Digital Library Access
Enrolled students receive access to a curated digital library of course texts, theological references, leadership literature, and technology resources. Materials are selected to complement and extend each program's curriculum.
Academic Support Services
Writing support, research guidance, and academic coaching are available to all enrolled students. Whether you are working through a difficult assignment or developing your academic voice, help is accessible.
Technical Support
Our technical support team is available to help with platform access, connectivity issues, video playback, account management, and any other technology-related challenges that arise during your enrollment.
Student Success Coaching
Student success coaches work with you on time management, learning strategies, goal-setting, and navigating the demands of online education alongside a busy life. This coaching is personalized and practical.
Accessibility Resources
We are committed to ensuring every student can fully participate in our programs. Accessibility accommodations, alternative format materials, and dedicated support are available to students with documented needs.
Community Platform Access
All enrolled students have access to our community platform — a space for peer connection, cohort communication, program-wide discussions, and participation in the broader I AM University network.
Digital Library
A Curated Library Built for Our Students
Our digital library is not a generic database — it is a curated collection assembled specifically for I AM University students. Faculty select resources that directly support course content and deepen the integration of faith, wisdom, and professional knowledge that defines our academic approach.
Access is seamlessly integrated into your student portal. When your course syllabus references a text, you can access it directly — without third-party subscriptions, separate logins, or institutional barriers.
- Course-specific required and recommended reading lists curated by faculty
- Theological and biblical studies reference collection
- Leadership, ethics, and organizational development literature
- AI, technology, and digital society scholarly resources
- Entrepreneurship and professional development materials
- Faith and vocation integrative reading collection
- Historical and contemporary Christian formation texts
- Student-accessible research databases for program-level work
Academic Support
Help That Builds Capability, Not Dependence
Our academic support services are designed to help you grow as a thinker, writer, and learner — not to do the work for you, but to develop the skills that will serve you for a lifetime.
Writing Development Support
Feedback and guidance on academic writing — from structuring arguments to developing your theological and analytical voice. Available through faculty office hours and the academic support portal.
Research Guidance
Help navigating research resources, evaluating sources, and developing the research skills needed for program-level work and professional application.
Academic Coaching
One-on-one academic coaching for students who want to develop stronger study habits, improve comprehension, or address specific learning challenges.
Assignment Feedback
All submitted assignments receive written faculty feedback designed to help you improve — not just scores or grades, but actionable insight into how to grow.
Student Success Coaching
Support for the Whole-Life Learner
Learning is not just an intellectual activity — it requires time, energy, motivation, and the practical management of a busy life. Our student success coaches support all of it.
Most of our students are managing significant professional and personal responsibilities alongside their education. That is not a problem — it is the reality of adult learning, and it is exactly the context our student success program is built for.
Student success coaches are not academic tutors. They are practical guides who help you manage the non-academic dimensions of being a student — time, energy, focus, and the inevitable moments when life gets in the way of your learning goals.
Coaching Focus Areas
- Time management and scheduling strategies for working professionals
- Goal-setting and progress tracking throughout your program
- Managing energy and motivation across a multi-week or multi-month program
- Navigating academic challenge and learning from difficult feedback
- Balancing educational commitments with professional and family responsibilities
- Building the habits and rhythms that sustain long-term learning
Accommodation Requests
Students with documented disabilities or learning differences may request accommodations through our student support team. Requests are reviewed individually and handled with care and confidentiality.
Alternative Formats
Course materials can be provided in alternative formats — including screen reader-compatible documents, audio versions, and large-print resources — upon request.
Captioned & Transcribed Content
All recorded video content includes closed captions. Transcripts are available for all audio and video materials and can be accessed directly from your course portal.
Personalized Support Coordination
For students with complex accessibility needs, our support team will work with you individually to ensure your program experience is fully accessible and equitable.
Accessibility
Education That Belongs to Every Student
We believe that every student deserves a learning environment that respects their dignity and meets their needs. Our accessibility resources reflect that conviction in practice.
Accessibility is a matter of justice and hospitality. We are committed to removing barriers to learning wherever they exist — not as a compliance exercise, but as an expression of who we believe we are called to be as an educational community.
If you have a need not covered by the resources listed here, please reach out to our student support team directly. We will work with you to find a solution.
Get in Touch
We Are Here When You Need Us.
Our student support team is available to assist with academic questions, technical issues, accessibility requests, and any other concern that arises during your enrollment. We respond to all inquiries as quickly as possible.
Response time: within 1–2 business days
Support available in English — additional language support upon request
Phone
+1 (800) 426-8648
support@iamuniversity.us
In-Platform Support
Enrolled students can submit support requests directly through the student portal — often the fastest way to get assistance with platform-specific issues.
Ready to Get Started?
All of This Is Available the Moment You Enroll
From your first day as a student at I AM University, you have access to everything described on this page — no waiting lists, no additional fees, no hidden barriers. This is the support system we have built for you. Enroll today and step into it.